No Show - Booking already rescheduled

Opening	Welcome to Urban Company! I'm [Associate Name] How may I assist you today?
**Read Chat History First**
Probing/Paraphrasing	Issue is clearly mentioned in chat history		Issue is not clear from chat history
	As we understand, you have raised the complaint regarding a professional not showing up as scheduled.Kindly verify if this is correct		We request you to please elaborate the concern so that I can help you quickly.
Apology	We sincerely apologize for any inconvenience this has given you.
Scenario	Customer Not Happy with the Given Slot and asked to reschedule	Customer has agreed to the already scheduled Slot
Agent Action	Response 1 - We deeply regret the experience that you have had with this request. We are committed to deliver 100% requests on their scheduled time however, sometimes due to unforeseen circumstances, we may fall short of that commitment. Response 2 - As we can see the booking is already rescheduled to <date and time>, since you are unhappy with this slot, let me quickly go ahead and look for other available slots for you. Agent Action 1 -Check the available slots for reschedule by copy pasting them in the chat.	Response 1 - We deeply regret the experience that you have had with this request. We are committed to deliver 100% requests on their scheduled time however, sometimes due to unforeseen circumstances, we may fall short of that commitment. As we can see the booking is already rescheduled to <date and time>please confirm if that time suits you. If not, we can try to look for your preferred slots and reschedule as per that. Please confirm.
Response
Response	Response 3 - Thank you for the confirmation, We have rescheduled your request for <Time, Date>. You will also be able to see the details in the UC application as well. Please rest assured, We will assign a new professional on the rescheduled Slot 1 hour prior to the booking.	We're dedicated to a respectful, professional environment for all users. Inappropriate behavior is swiftly met with suspension, mandatory retraining, and the same protocol will apply here. Repeated violations may lead to permanent removal. Your trust and safety are paramount, and we uphold the highest conduct standards for our partners.
Response	We're dedicated to a respectful, professional environment for all users. Inappropriate behavior is swiftly met with suspension, mandatory retraining, and the same protocol will apply here. Repeated violations may lead to permanent removal. Your trust and safety are paramount, and we uphold the highest conduct standards for our partners.	Pro Not Assigned on Reschd Booking Response 2 - Please rest assured that we will assign a new professional on the rescheduled Slot 1 hour prior to the booking. Pro already assigned on Reschd Booking Response 2 - As We can see a new professional is already assigned on your booking. Thank you for understanding this time and we promise to deliver you the best experience
Closing	We Hope that we were able to assist you today, and we appreciate you choosing Urban Company. We eagerly anticipate the opportunity to serve you again.	We apologize for not meeting your expectations this time but thank you for your understanding. If you require help in the future, please reach out to us. Thanks for choosing UrbanCompany, and have a great day ahead!
NOTE -	We need to follow up on same-day requests, and for future requests, the ticket should be closed.